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Request A Service (250) 860-0444

Case Study: Getting A Second Opinion

Here’s a little story worth reading before choosing where to take your vehicle for servicing or repair!

The owner of this Ram 3500 brought his truck to us complaining of rough idle and loss of power.

Before seeing us, he was told by another shop that the truck needed a new engine. There was no compression test performed.

With something as serious as a complete engine replacement, we agreed it was smart to get a second opinion which we were happy to give.

Upon doing a compression test on this 5.9L diesel, we found cylinder 6 to have low compression.

The engine was removed and disassembled upon which we found a broken piston ring as the cause of the problem.

All piston rings were replaced, the cylinders were honed to ensure the cylinder walls are able to retain oil and provide lubrication for the piston rings.

Reassembly is now in progress and this Ram truck will once again drive as new!

Moral of the story – trust and experience is everything and this shows the importance of being able to trust where you take your car or truck for service and repairs.

At the August Garage, 0ur goal is to change the negative stigma that repair shops commonly have by making complete transparency a priority for everything we do.

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